Preston Marina – COVID-19 25th March 2020
Issued by Preston Marine Services Ltd. (operators of Preston Marina)
We all want life to return to normal as soon as possible – and the way that will be achieved will be by maintaining a safe distance away from each other by staying at home until the progress of this virus is stopped and the virus dies out.
In line with the UK Government’s strategy for beating the virus, as of the evening of 24/3/20 The Yacht Harbour Association (the trade association for UK marinas which sets out our Code Of Practice and of which Preston Marina is a member) has issued some operational procedures for marinas to adopt, which will effect activities as follows;
Preston Marina is essentially closed until further notice.
All berth-holders are instructed not to travel to their boats – please stay at home.
All semi-residential berth-holders are very strongly advised to return to their main residences immediately. If you are able to do this please advise the marina by email and we will credit any paid and unused proportion of your semi-residential marina surcharge when you are able to return to your boat. Email; email@example.com
If you are not able to return to your main residence you must advise us immediately via. e-mail stating clearly that, although you have been strongly advised by Preston Marine Services Ltd. to return to your main residence immediately, you are unable to do so. Please include your full name and boat name in your email. E-mail; firstname.lastname@example.org
If you are unable to e-mail please phone the marina office between 10am – 12pm to make other arrangements. 01772 733595
It is our intention to have one member of marina staff in the office / reception, behind locked doors, daily between at least 10am – 12pm.
Payments of berthing and marina fees can be made over the phone between these times – 01772 733595
Essential services such as supply of gas, diesel and pump outs are still available by prior arrangement through the office. Supply is restricted to £30 per daily transaction – as payments will be via. contactless card – through the glass of the marina front porch door. THERE IS TO BE NO CONTACT BETWEEN MARINA STAFF AND CUSTOMERS.
To arrange supply of gas, diesel or pump out please e-mail us, or phone the office between 10am – 12pm. 01772 733595 and tell us what your requirements are. Please do not just turn up to the office on spec.
Gas – we will try to supply a like for like gas bottle when possible but cannot guarantee this at the moment. Please be ready to change your gas regulator to accept a different type of gas bottle if necessary. For the moment we are asking you not to return your empty gas bottles – please store them securely on the deck of your boat – and not on the pontoons please.
Toilets & showers – will remain available to berth-holders as per the normal out of hours arrangements. Please bring your own toilet rolls and we would really appreciate it if you could bring your own cleaning materials and clean up after your usage. We encourage the usage of chemical toilets on your boats at this time – the Elsan disposal facility is available 24/7.
Laundry – Please phone the marina 01772 733595 between 10am – 12pm for the arrangements.
Parcels & Mail – We strongly advise berth-holders not to order any items for delivery to the marina. Marina staff are unable to guarantee being in attendance to receive any deliveries and we are not able to sign for any deliveries. Please try to make alternative arrangements for deliveries. However, most deliveries arrive here between 10am – 12pm, and as such we may still be able to receive these. The outer door to the marina front porch will be unlocked between at 10am – 12pm and berth-holders will still have access to the parcel box. The letters box has now also been placed in this box. If more than one of you wishes to use the parcel box at the same please keep a minimum 2m distance and wait your turn – and wearing gloves is strongly advised.
Electricity – We will not be reading the electricity meters at the end of March and invoicing for the previous 3 month’s electricity units usage – we will be doing a “roll over” reading at a later date and invoicing to cover the electricity units usage between Jan 1st and the date the meters will be read. In April we will be invoicing for the Standing Charge aspect only for the period covering Jan 1st to March 31st – not the electric units used.
Boat Lifting – We are not able to continue staffing the marina at this time – and so all boat lifting and boat movement operations are postponed.
Lock gate operations – Are for the time being suspended unless required in a distress situation (Grave and imminent danger to a person or vessel).
That’s it for now – we will keep things under constant review and hope to be able to return to normal operations as soon as possible.
For essential marina matters that we may have not covered above please e-mail, or call 01772 733595 (10am – 12pm) or for emergency marina matters call 07919 406636.
We will update this page as things develop.
PLEASE STAY SAFE – STAY AT HOME – AND LET’S GET THROUGH THIS IS FAST AS POSSIBLE SO WE CAN GO BOATING AGAIN!